‼️Troubleshooting

Why do I get a message saying Tx Will Fail?

Make sure you have deposited enough BUSD or USDC to your margin account balance in order to make your trade.

One other possibility is that all lending pool funds for your trading pair are already escrowed for other orders. In this case, you will have to wait until lenders add funds or other trades are closed or liquidated.

Why are some token pairs limited to 2x, 3x leverage, etc?

Some token pairs have lower liquidity, which leads to higher volatility and increased susceptibility to price manipulation. Thus a position with 5x leverage can get liquidated very quickly with a 20% P&L drop.

Why can’t I see my order?

It is possible that your order has crossed the threshold for liquidation and been liquidated, or triggered your stop-loss / take-profit if you have set one.

1. In order to check, navigate to the POSITIONS tab.

2. Make sure that “show closed positions” is enabled.

3. If you still cannot see your order, it may be an issue with the RPC. Typically this happens more often on Binance Smart Chain than Polygon. What this means is that there might be a slight delay in displaying your order on the web interface.

4. If you would like to close your order while it is not visible, please navigate to: How to close a position manually